Managed IT Services Features:

• Expert Level 3 helpdesk support and on-site support – You will learn quickly that our technical team consists of real people who live and breathe IT and care about your business.
• Critical server | network health and uptime monitoring – We watch over your network proactively so we can reduce or eliminate network and system downtime.
• Virtual CIO and IT strategy guidance and road mapping – Engage our senior-level IT admin team and chart an innovative and cost-effective technology roadmap that supports your company objectives.
• Guaranteed fast response times – When your computer systems or network is down and you are in pain, we are in pain too. Our success depends on our client’s success.
• Vendor management and technology liaison – Don’t spend time on managing your vendors, we are the full information technology solution your company demands.
• Spam, antivirus filtering, and security patch management – We include in a comprehensive umbrella of Managed IT Security Solutions in your Managed IT Service agreement.
• Secure Cloud Hosted Exchange and Remote Backup Bundled – We are your one-stop IT shop for all of your cloud computing and technical support needs.
• Asset tracking and reporting – From warranty tracking to weekly health reporting, we cover IT completely

Benefits of using IT managed services:

By outsourcing IT Managed Services, SMB’s are able to reap the benefits of receiving IT support at a remarkably lower cost in comparison to building a team in-house. Additionally, Trendzset IT Managed service provider also offers a plenty of experience from actively managing multiple client accounts that in-house teams would not collectively have.

Our certified team of technicians and administrators lets you discover the advantage of gaining IT support who manage your account when you need it available 24/7.

An additional benefit of IT managed service is a vast opportunity for security expertise and successfully implemented security policies. Managed service providers work under standard compliance day in, day out and are able to steer your organization within the parameters and regulations it needs to adhere to.

Key Advantages of using Managed Services - Our expertise in remote infrastructure management and operations can reduce overhead costs. We offer flexible and SLA driven engagement models with continuous improvements and proactive value addition. Our rigid compliance with standards, such as ITIL / ITSM / ISO allows us to deliver reliable, stable and measurable SLA based services with higher ROI to our customers over successive years.

Managed IT Service Agreements benefits:

• Flat rate IT maintenance contracts with on-demand technical support
• Reduce IT management costs and boosts profitability
• Protect your business with 24×7 critical IT systems uptime monitoring
• Increase business operational efficiency
• Increase performance – extend the life of your IT assets
• Improve network & data security
• Increase returns on technology spending